Skip to Content

AlertHouston

AlertHouston is the City's Emergency Notification System.  When emergencies happen in your neighborhood, or if an impending storm or hurricane is expected, this will be how the City communicates directly to you.  You can recieve notifications from various sources:

1) Sign up for AlertHouston emails by clicking the button below.

Emergency Notification System (ENS)

When emergencies happen in your neighborhood, ENS can give you up to date information on your phone.  In an emergency, local public safety officials can call your mobile, digital or land-line phone and tell you what is going on and what you can do to be safe. All land-line phones are already registered, but if you have digital phone service (like U-Verse or Xfinity), or rely on your mobile phone - you need to sign up using the link below.  

Emergency Alert System

Radio and Television are some of the best ways to get information in an emergency.  EAS allows public safety officials such as the City of Houston and the National Weather Service to interrupt television broadcasts to provide emergency information. These can be carried through radio, broadcast and cable television. These systems only work if you have access to TV or radio. When the power goes out, it's important to have a battery-operated or hand-crank radio to make sure you get these messages. 

CAER Line

Residents living near the Houston Ship Channel can call the CAER Line when an emergency is occurring at or near one of the industrial plants in their area. Call 281-476-2237 (CAER) to get updated information on flaring or emergency situations.